Shipping policy

Thank you for shopping with us! We’re committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below for complete details.

Shipping Methods

We offer the following shipping options:

  • Standard Shipping
  • Express Shipping (if available at checkout)

Shipping methods may vary depending on your location and will be displayed at checkout.

Order Processing Time

All orders are processed within 5 days
Orders are processed on business days (Monday–Friday, excluding public holidays). Once your order is processed, it will be shipped out promptly.

Delivery Timeframes

Estimated delivery times are as follows:

  • Standard Shipping: 10-15  Business day

Please note that delivery times are estimates and may vary due to external factors.

Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method.

  • Standard Shipping: Vary according to location

We may also offer free shipping on orders above $60.

Tracking Information

Once your order has been shipped, you will receive a confirmation email with your tracking number.
You can use this tracking number to monitor your shipment in real-time.

Delivery Issues & Delays

While we do our best to ensure timely delivery, delays may occur due to:

  • High order volumes
  • Weather conditions
  • Courier service disruptions

If your order is significantly delayed or lost, please contact us at mintraa.official@gmail.com, and we’ll assist you as quickly as possible.

International Shipping

We currently ship to: USA-Canada-Australia
International delivery times may vary and typically take 15-30 days.

Please note:

  • Customers are responsible for any customs duties or import taxes.
  • We are not responsible for delays caused by customs clearance.